smartBOS - Smart Business Operating System

AI that answers your customers — on your website and by email.

Built for small businesses that can't afford to miss a lead.

smartBOS puts an AI assistant on your website and email, helps your team answer customer texts from one inbox, and keeps every conversation with your contacts in one place.

What smartBOS does

Pick the channels you need today and add more as you grow.

AI Website Chat

An on-site assistant that greets visitors, answers questions from your knowledge base, and captures leads 24/7.

AI Email Assistant

Replies to inbound email in your voice, routes what it can't handle to your team, and keeps every thread with the contact in your inbox.

Business Text Messaging (SMS)

Your team replies to customers who text your business, from the same inbox as your other conversations. AI text replies are not yet available to customers; they will be switched on only after carrier compliance review.

AI Voice Receptionist

Answers calls, handles common requests, and takes messages. Calls the AI answers start with a recording and AI notice. Activated for your business after onboarding and phone-number setup.

Contacts & CRM

Every contact and conversation is kept together in smartBOS, so you can see each customer's history in one place.

Google Calendar Integration

Connect smartBOS with Google Calendar so your AI employee can work with your business calendar, appointments, and scheduling workflows.

Compliance Tools

Website compliance review and messaging-compliance guidance to help you communicate within the rules.

AI Marketing Department

Your AI team turns what's happening in your business into ready-to-review social and promotional content. Coming soon.

SMS availability: at launch, text messaging is answered by your team. AI text replies are not available yet. Setup SMS is used during onboarding and testing. Production SMS uses your business phone number and requires Campaign Registry (TCR / 10DLC) approval before customer messaging can be enabled. We'll confirm SMS readiness and onboarding requirements during setup.

Pricing

Start free, then grow. Simple monthly pricing — every price here is the live platform price, confirmed at onboarding.

Start Free

$0 / mo
  • Website chatbot with a knowledge base built automatically from your site
  • Owner lead-notification emails for Contact Us / Support messages
  • Limited voice demo from your verified phone number

No paid Knowledge Center, AI Email, SMS, Voice line, Calendar or Social Messaging on Free.

SmartBOS Core

$99 / mo

Your first AI Employee, with Website Chat and AI Email.

  • 1 AI Employee
  • Knowledge Base
  • CRM
  • Website Chat
  • AI Email
  • Full Knowledge Center

Example configurations

Common combinations of the services above. Each service is priced and added individually — there is no separate package to buy.

Never Miss a Call or Text

$177 / mo + usage

Core plus AI Voice and AI SMS — your AI Employee answers the phone and texts too.

  • SmartBOS Core
  • AI Voice
  • AI SMS

Plus voice minute & SMS message usage. Total is the sum of these services’ own monthly prices.

Complete AI Communications

$255 / mo + usage

Every AI communications channel plus Calendar & Scheduling.

  • SmartBOS Core
  • AI Voice
  • AI SMS
  • Calendar & Scheduling
  • Social Messaging

Plus voice & SMS usage. Total is the sum of these services’ own monthly prices.

Add capabilities

Additional AI Employee

+$49 / mo each
  • Another independently configurable AI Employee, using the same Agent / AI Employee architecture.

AI SMS

+$29 / mo each + usage
  • SMS communications channel with the platform compliance & suppression tooling. Message usage / overage is billed separately when enabled.
  • Includes 500 segments, then $0.02 per segment

At launch your team answers texts. AI text replies are not yet available to customers.

AI Voice

+$49 / mo each + usage
  • AI voice / receptionist communications channel and its business voice-line provisioning. Minute usage is billed separately.
  • Includes 30,000 seconds, then $0.00125 per second

Calendar & Scheduling

+$29 / mo
  • Calendar integration, availability, and appointment scheduling for your AI Employee. Not included in Core alone.

Social Messaging

+$49 / mo
  • Social messaging channel for your AI Employee. Not available yet: Facebook Messenger is waiting on Meta's approval; Instagram, then WhatsApp, will join this same entitlement as those integrations become production-ready.

Not available yet: Facebook Messenger is waiting on Meta's approval. Support for Instagram, then WhatsApp, is coming to this same plan later.

SMS & Voice usage: SMS and AI Voice add a monthly channel fee plus per-message / per-minute usage, billed separately. Production SMS uses your business phone number and requires Campaign Registry (TCR / 10DLC) approval before customer messaging can be enabled.

Pricing shown is the current platform pricing and may be adjusted. Add-ons require SmartBOS Core. Voice and SMS are activated subject to availability and required carrier registration.

Request a Demo

Tell us a bit about your business and we'll reach out to set up a walkthrough. To start instantly, register for a free chat bot. You can upgrade anytime.

Email verification required: After submitting your demo request, you must verify your email address to complete the demo request process.

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